Introduction
ProdUp ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect your email address and name. This information is necessary to provide you with access to our services.
Payment Information
Payment processing is handled by Stripe. We do not store your credit card details. Stripe may collect payment information in accordance with their privacy policy.
Store Data
When you connect your Shopify store, we access product data, store information, and other data necessary to provide our services. This data is used solely to enable our features.
Usage Data
We collect information about how you interact with our service, including pages visited, features used, and actions taken. This helps us improve our product.
Generated Content
We store AI-generated images and content that you create using our service. This content belongs to you.
How We Use Your Information
- Provide, maintain, and improve our services
- Process payments and manage subscriptions
- Communicate with you about your account and our services
- Provide customer support
- Protect against fraud and abuse
- Comply with legal obligations
Third-Party Services
We use the following third-party services:
- Stripe - for payment processing
- Shopify - for store integration and publishing
- AI providers - for image generation and content enhancement
- Analytics services - to understand usage patterns
Each of these services has their own privacy policies governing the use of your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at the email address below.
Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
[email protected]